Return Policy

Return Eligibility

Products may be returned within 14 days of purchase, provided they are in their original condition and packaging. Customized or personalized items may not be eligible for return.

Return Process

To initiate a return, please contact us using the information provided on our contact page. We will provide instructions for returning the product and processing your refund.

Refund Processing

Refunds will be processed within 5-10 business days after we receive and inspect the returned product. The refund will be issued to the original payment method.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the product is defective or incorrect. We recommend using a trackable shipping method for returns.

Service Cancellations

Consultation services may be cancelled up to 24 hours before the scheduled appointment. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Contact Us

If you have questions about our return policy, please contact us using the information provided on our contact page.